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Video Upload Requirements

Ensure your video meets our requirements so it can be delivered to all stores.

Updated over a week ago

We can intake video files with the following specifications. Please note that uploading video files can take a bit of time, especially for larger files. If your video file doesn’t meet these requirements, it may be rejected by some stores.

File Specifications

File Type: .mov or .mp4 only

Compression Type/Codec: ProRes 422 or 422 HQ, MPEG-2 or H.264

Resolution: 1920 x 1080 or higher (up to 3840x2160)

Video Encoding: Variable Bit Rate (VBR) only

Frame Rate is one of 23.976, 24, 25, or 30 (so we can distribute your video everywhere!)

Video Scan Type: Progressive only

Audio Format: 44.1 kHz or higher, Stereo only

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